Terms and Conditions
- ALL PRICES QUOTED EXCLUDE VAT
- ORIGIN8 IS ACTING AS AN INTERMIDIARY
- While the ONLINE ASSISTED SALE software is constantly being updated and upgraded, it must be noted that ALL PRICES QUOTED and/or ALL QUANTITIES ORDERED ARE subject to final confirmation of pricing and availability within 24 hours of order placed.
- ALL PRICES QUOTED EXCLUDE FREIGHT/DELIVERY CHARGE
- Shopper to please specify if they would like ORIGIN8 to quote delivery to site OR
- Shopper to please specify if they would arrange for collection of order from supplier warehouse at their own expense.
- COLOURS MAY DIFFER from one desktop, laptop, tablet devices or smartphones to another, so we strongly recommend confirmation of order via a SAMPLE REQUEST first ( SEE SAMPLE REQUEST BELOW )
- DELIVERY LEAD TIMES subject to the moment when ORIGIN8 deems sale transaction is concluded. Point number 3 above needs to be clearly indicated.
SAMPLE REQUESTS
ORIGIN8 have negotiated with all suppliers to allow a FULL REFUND on all sample sheet orders (excluding freight charges), should the shopper order at least 1 m2 of the item in question within 2 weeks of sample sent.
RETURNS POLICY
- Please note that point 4 in the above terms and conditions is critical. As an online service intermediary, we rely on the shopper being fully aware of the all characteristics of the product when placing the order.
This includes having physically seen and/or handled the product purchased beforehand to make sure they are aware of exactly what they are ordering.
This said, ORIGIN8 are also responsible of ensuring the product ordered and delivered is indeed as per product advertised.
- Should the product wish to be returned longer then 48 hours after delivery, ORIGIN8 reserves the right to accept or reject such request, based on communication with the supplier in question.
- Should a return be permitted, a HANDLING FEE of 20% the value of goods returned will be charged. This fee excludes any potential freight charge to return the goods to supplier.